Hi, I'm John
Product Designer crafting thoughtful, human-centered digital experiences. Currently, I’m based in the Charlotte area, leading design initiatives at Ally.
Account opening was web-based for years. I redesigned it natively for mobile, reducing friction and increasing funded accounts.
Most debt tools show balances. This one helped people build a plan. I designed a free debt management experience that transformed visibility into strategy.
Two-factor authentication often creates friction at the worst moment. I helped redesign the push approval flow to make security feel instant and intuitive.